Insurance Building Reinstatement Specialists
When the worst happens, we rebuild what matters most.
Fast, professional building reinstatement after fire, storm and impact damage. Domestic, commercial and industrial claims managed end to end across five states.
Who We Service
Introduction to Magna Constructions
A privately owned builder insurers can rely on
Magna Constructions Pty Ltd specialises in building reinstatement repairs after insurable events across the domestic, commercial and industrial sectors. We were formed to bring a genuinely competitive, high-service option to the insurance repair sector.
With over 25 years of industry experience across a wide range of building types, we were formed to provide a competitive service to the insurance repair sector across our coverage areas in South Australia, Victoria, New South Wales, the Australian Capital Territory and Queensland.
Our understanding and high-level focus on service levels, customer satisfaction and repair quality result in positive claim outcomes for our clients and their insureds.
- End to end claim and project management
- Skilled, qualified trades at competitive rates
- Detailed reporting and scope of works on every job
25+ years experience
Managing Director
Leadership
Led by Chris Packham
Managing Director Chris Packham has dedicated over a decade to the insurance building industry across South Australia, Victoria, Tasmania, New South Wales, the Australian Capital Territory, Queensland and Western Australia.
Working in estimating, construction and senior management roles at a national level, Chris has managed high volume domestic claims during catastrophe (CAT) events, alongside large and complex commercial and industrial loss claims.
That varied claim exposure instilled the respect, care and safety needed when carrying out reinstatement works to customers' homes and businesses, and a deep understanding of exactly what insurers need from their repair partner.
Who We Work With
Trusted on both sides of the claim
We work as the reliable link between insurers and the people whose property has been damaged, so the claim runs smoothly for everyone.
Insurers & Brokers
Accurate scopes, competitive rates, clear reporting and predictable claim outcomes, backed by full licensing and insurance cover in five states.
Homeowners
Respectful, empathetic trades who treat your home with care, keep you informed, and get you back to normal as quickly as possible.
Commercial & Industrial
Capacity for large and complex loss, with the project management, safety systems and reporting that bigger sites and businesses demand.
Our Services
Everything a claim needs, under one builder
From the first make-safe callout to final handover, we manage the whole reinstatement so your insured is looked after and the claim stays on track.
24 Hour Emergency Callout
Round the clock make-safe response to secure the property, stop further loss and get the claim moving immediately.
Immediate mobilisationBuilding Assessments
Thorough, accurate assessments and detailed scopes of works so every party knows the true extent of the damage.
Detailed scope of worksBuilding Reinstatement
Full domestic, commercial and industrial repairs, from small losses to large and complex claims, delivered to a high standard.
Domestic to industrialRoofing Services
Storm and impact roof repairs and replacement, restoring weather-tightness quickly to prevent secondary damage.
Storm & impact repairNational Catastrophe Assistance
Scalable teams and systems built for CAT events, managing high volumes of claims without losing quality or care.
CAT event readyNot sure where to start?
Call our 24/7 line and we will assess the damage and guide the next step of the claim with you.
Explore All ServicesService 01
24 Hour Emergency Callout
When damage strikes, every hour counts. Our office and emergency line is staffed around the clock, so there is always someone ready to respond and stop a bad situation getting worse.
We mobilise make-safe teams with immediate effect to secure the property and mitigate any further loss before full reinstatement begins.
- Round the clock make-safe response
- Emergency board-up and temporary weatherproofing
- Rapid site stabilisation to prevent secondary damage
Service 02
Building Assessments
Good claims start with an accurate picture of the damage. Our assessments are thorough and honest, giving insurers and insureds the same clear understanding of what needs to happen.
Every assessment produces a detailed scope of works, so pricing is fair, expectations are set, and the reinstatement can move forward without surprises.
- On-site inspection and damage evaluation
- Detailed, itemised scope of works
- Clear reporting for insurer and insured
Service 03
Building Reinstatement
This is the heart of what we do. We reinstate domestic, commercial and industrial buildings damaged by insurable events, from small single-room repairs to large and complex loss.
We use only skilled and qualified staff, manage the project end to end, and keep everyone informed so the property is returned to its pre-loss condition with as little disruption as possible.
- Domestic, commercial and industrial repairs
- Small losses through to large and complex claims
- Full project management and quality control
Service 04
Roofing Services
Storm and impact damage to a roof rarely waits. A compromised roof lets water in and turns one problem into many, so restoring weather-tightness quickly is a priority.
Our roofing teams repair and replace damaged roofing to a high standard, protecting the rest of the building from further loss while the wider claim is completed.
- Storm and impact roof repair
- Full roof replacement where required
- Fast restoration of weather-tightness
Service 05
National Catastrophe Assistance
Catastrophe events create a surge of claims at exactly the moment communities need help most. We are built to scale up fast without letting quality or care slip.
Our teams and systems are ready to manage high volumes of claims across our coverage areas, giving insurers a partner they can lean on when it matters most.
- Rapid resourcing for CAT events
- High volume claim management
- Consistent quality under pressure
How A Claim Works
A clear path from damage to done
No guesswork and no chasing. Here is exactly how we take a claim from the first phone call through to handing back a finished home or building.
Emergency Callout
We answer 24/7, make the property safe and prevent any further loss.
Assessment
We assess the damage and prepare a detailed, transparent scope of works.
Approval
We liaise with the insurer, confirm the scope and schedule qualified trades.
Reinstatement
Works are project managed on site with regular, proactive updates.
Handover
A final inspection confirms quality before we hand the property back.
Large & complex loss
Insurance Repair Specialists
From small losses to large and complex claims
Magna Constructions carries out building reinstatement works to domestic, commercial and industrial buildings damaged by insurable events. Whatever the size, we have the capability to manage and deliver the claim, using only skilled and qualified staff while passing competitive industry rates on to our clients.
We understand the urgency of reinstatement, which is why we mobilise teams with immediate effect to mitigate any further loss.
We also recognise the emotion involved. We are well versed in high level customer service, communication and empathy throughout the claim, including negotiation and conflict management when required, so your insured is handled with the utmost professionalism from first contact to completion.
Discuss A Claim With UsOur Commitment
Why insurers and homeowners choose Magna
We deliver a high level of service through the things that actually decide a claim outcome.
Communication
Clear, proactive updates for insurers and insureds at every stage of the claim.
Transparency
Honest scopes, honest timelines and no surprises through the reinstatement.
Competitive Rates
Skilled trades at fair industry rates, with savings passed on to our clients.
Project Management
One accountable team managing the job end to end, on schedule and on scope.
Repair Quality
Work completed to a high standard that stands up long after handover.
Detailed Reporting
Comprehensive reporting and scope of works documentation on every claim.
Where We Service
National reach, local response
Our service coverage spans five states and territories, with the systems and resourcing to scale up fast during catastrophe events wherever they hit.
Credentials
Compliant, accredited and fully covered
Safety is our highest priority. We continually refine our quality control processes to keep every site safe and every claim compliant.
Management Systems
- Cm3 Accredited
- Safety management policy
- Safe Work Method Statements
- Construction Management Plans
- Weekly toolbox talks
- Daily pre-start meetings
Licence Details
- SA BLD294104
- NSW 321435C
- QLD 15162100
- VIC CDB-U65646
- ACT 2020472
Insurances Held
- Public Liability
- Workers Compensation
- Professional Indemnity
- Contract Works
- Building Indemnity
We are fully compliant with WHS and OHS requirements, and recognise that on every project we have a duty of care to mitigate our impact on the environment through effective management of that risk.
Client & Insurer Portal
One live view of every claim
The proposed Magna portal brings communication, transparency and reporting into a single secure system, so insurers, builders and insureds always see the same up to date picture of a claim.
- Real-time claim tracking from make-safe callout through to final handover.
- Document and scope hub holding assessments, scopes and reports in one place.
- Online excess payments handled securely, without phone tag.
- Automatic status updates by SMS and email at each milestone.
Track Your Claim
Live status demoTry a sample: MGN-2025-0148 · MGN-2025-0090
Testimonials
Trusted through the hardest days
My experience with Magna Constructions has been sensational. I have been in the construction industry for 20 years and in all of my time I have never come across such a well run, professional company.
Wow, what can I say. The team were always available to answer our questions and put our minds at ease during a difficult time for our family. Communication and completed repairs were second to none. Thank you for getting us back into our home.
The contractors completed their works to a very high standard, were polite and courteous and showed the utmost respect during a very tough time for our family. We cannot thank you enough Chris and Gabby for the professional management of our claim.
Hi Chris, we wanted to pass on a thank you for all of the work that has been completed at our property. We have been very impressed.
Questions, Answered
What people ask us first
Our office and 24/7 emergency callout number is one and the same, so there is always someone to take your call the moment damage occurs.
For urgent situations we can mobilise a make-safe team with immediate effect to secure the property, prevent further loss and stabilise the site. Once the property is safe, we move straight into a full assessment so the claim can progress without delay.
We service insurance repair work across South Australia, Victoria, New South Wales, the Australian Capital Territory and Queensland.
During declared catastrophe events we can scale our teams and systems to manage high volumes of claims across these regions, without compromising on quality or the care we show every customer.
Yes. Magna Constructions holds builders licences in SA, NSW, QLD, VIC and ACT, and we are Cm3 accredited for workplace health and safety.
We carry Public Liability, Workers Compensation, Professional Indemnity, Contract Works and Building Indemnity insurance, and we operate our own safety management policy, Safe Work Method Statements and Construction Management Plans on every site.
We do. Our work ranges from small single-room repairs through to large and complex commercial and industrial loss claims.
Larger and more complex jobs receive dedicated project management, weekly toolbox talks and daily pre-start meetings to keep everyone safe and the claim on track. Whatever the size, you get the same detailed reporting and scope of works.
Existing customers can make excess payments and access information on their claim through our client portal.
If you would prefer to talk it through, call us on 1300 970 040 and our team will walk you through the next steps and answer any questions about your reinstatement.
Get In Touch
Report damage or start a claim
Our office and 24/7 emergency line is one and the same number, so help is always one call away.
Already have a claim with us?
We have made it easy to make excess payments and access information on your insurance claim, whenever it suits you.